Wednesday, November 28, 2007

Customer Service Sucks!

I talked to Lee at Animated Lighting. They didn't ship my controllers because the power cords were on backorder. Why didn't they tell me that last week. She claims they have the power cords, but can't ship until Friday. She said she could ship the controllers for Saturday delivery. I said that would be a good thing. I've been very patient, but I feel like because of that, they keep screwing with me.

Why do I feel like I won't be surprised if the controllers don't arrive Saturday. They better arrive Saturday. I discovered that I need them before I can finish the music synchronization. The lighting software won't allow me to add the new circuits until they are connected to the Monster Brain.

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